Positive experience with the website and customer service. Five stars there. 5 stars for the best pricing on the web and the fast shipping. 5 stars on this suit actually being true to the size chart. I like how contour the wet suit is, we dive and surf regularly and this is my all around wetsuit. When I am in colder water i wear the oneill mutant for women. the wet suit wash is a saving grace, no smell no drying out. I wear the e bomb boots and my daughter wears the oneill heat boots. Thanks for the positive experience.