What information do we collect when I purchase from the store? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status and promotions.
How does Active Wetsuits Secure customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
Wherever we collect sensitive information, such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
What about "Cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as storing items in your shopping cart. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that.
Will Active Wetsuits disclose the information it collects to outside parties?
Active Wetsuits does not sell, trade, or rent your personal information to others. Active Wetsuits may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Active Wetsuits may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Active Wetsuits, our users, or others.
Statistical Information About Your Visit
Information obtained while visiting our site does not identify you personally, but rather records information about a visit to our site. We may monitor statistics such as how many people visit our site, which pages people visit, and which browsers people use. We use these statistics about your visit to help us improve the performance of our web site and over all user experience.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Active Wetsuits possible and to enhance your overall experience. From time to time we may send emails alerting you of current promotions. These emails will always contain an easy way for you to opt out should you no longer wish to receive emails from us. We do not sell, trade, or rent your personal information to others.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what personal information we have about you, if any.
- Change or correct any personal information we have about you.
- Have us delete any personal information we have about you.
- Express any concern you have about our use of your personal information.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Contact Us & Tell us what you think
Active Wetsuits welcomes your questions and comments about privacy. Please contact us at 1-866-573-0702 or by contacting us here.
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