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Shipping Options & Policies

SHIPPING FAQ (FREQUENTLY ASKED QUESTIONS)

How do I calculate shipping cost and delivery dates?
Add items to your shopping cart to see available shipping options, rates, and estimated delivery dates.

When will my order ship?
Non backordered items will ship within one business day. Orders placed Monday-Thursday will ship on the same or next business day. Orders placed on Friday, Saturday, and Sunday will be shipped on Monday.

Will I be charged sales tax?
Only Florida residents will be charged 6.5% sales tax.

Will I receive a tracking number?
Tracking numbers will be emailed the day your order ships.

FREE SHIPPING

Does my order qualify for FREE SUPER SAVER SHIPPING?
Free shipping is available within the continental U.S. only.
You receive FREE Super Saver Shipping when you spend $75 or more at Pleasure Sports! Plus, we ship your order the SAME or NEXT business day! Free shipping is available to your business address, residential address or P.O. Box! For Alaska, Hawaii, Puerto Rico, APO/FPO please select USPS Priority Mail as the shipping option. If you have any further shipping questions, we're happy to help! Contact us here.

PRIORITY GROUND SHIPPING & EXPRESS SHIPPING

Can I put a RUSH SHIP on my order?
Yes! We offer multiple shipping options to get your order there faster. Choose from the upgraded shipping methods below:

Priority Ground Flat Rate Only $6.99 (1-5 business days)
The cost is a flat rate of $6.99 on orders over $75.00. This will get yourpackage to you in 1-5 business days and give your pages priority in ourwarehouse.

USPS Priority Mail (2-3 day shipping) Price is Calculated
This is a good option if you live in the Western states (Note: this service is not guaranteed). Otherwise, shipping cost will be displayed in the shopping cart.

FedEx Saver 3 day (Best option for guaranteed 3 day delivery)
FedEx Express 2 day (Best option for guaranteed 2 day delivery)
FedEx Standard Overnight (Best option for guaranteed 1 day delivery)

A NOTE ON EXPEDITED SHIPPING

When selecting an expedited shipping method please note that the delivery date is calculated from the date of shipping, not from the order date. Example: An order placed on Wednesday with FedEx Express 2 Day Shipping will be shipped on Thursday and will be delivered on Monday. In order to receive Friday delivery for items ordered on Wednesday, select FedEx Standard Overnight Shipping.

EXPRESS SATURDAY DELIVERY

Do you deliver on Saturdays?
Yes, orders placed on Thursday and using FedEx Priority Overnight are eligible for Saturday delivery to most zip codes. The FedEx Saturday delivery fee is $20 in addition to the rate for Priority Overnight. Please call us to make arrangements for Saturday Delivery. Toll Free 866-573-0702.

INTERNATIONAL SHIPPING

Do you ship internationally?
Yes, we ship internationally whenever possible. We recommend using USPS Priority Mail International or USPS Express Mail International for international orders.
Unfortunately, O'Neill, Mares and Rip Curl products are not available forshipping outside of the United States.

What are the fees for shipping internationally?
The cost of shipping is based on the weight of the item(s) and the destination. You can calculate the shipping cost to your international address by adding an item(s) to the cart and using the shipping calculator.
The shipping fee covers the cost of transportation; it does not include any duties and/or customs fees that may be associated with any imported product to your international address. All duties and/or customs fees are the responsibility of the customer.

ORDER VERIFICATION

Due to an increased risk of credit card fraud, some orders are automatically held for review. Orders may require verification prior to shipping for one of the following reasons: an international credit card was used to place the order, the billing address provided does not match the credit card, or the order is shipping to an address other than the confirmed billing.

In order to verify that you are the authorized card holder and to release the order, send a screenshot of the pending transaction for Pleasure Sports from your online banking or credit card account.

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