Customer Support

Next Business Day Shipping / FREE SHIPPING
FREE ground shipping when you spend $75 or more at Pleasure Sports! We will ship your order on the next business day. Shipping is via UPS and you will receive an e-mail confirmation with the tracking number when shipped. Free shipping on orders within the 48 contiguous states. For Alaska, Hawaii, Puerto Rico, APO/FPO please select our $8.00 flat rate USPS Priority Mail option. If you have any questions about shipping an item to your country or any shipping question at all contact us here.

HOLIDAY RETURNS
We have extended our return policy to accomodate your holiday shopping needs! Items purchased between November 15, 2009 and December 24, 2009 may be returned or exchanged within 60 days of the date of purchase. All items must be returned unused and with tags attached.

Ask a Question
We offer you three ways to contact us with your questions. First, Feel free to use the Live Help Chat feature located on the left side of your screen. You can also call us toll free at 1-866-573-0702 Mon-Fri 6 a.m.- 6 p.m. PST or use our Ask a Question feature to ask us any question you may have about any of our products.

Wetsuit Sizing Question
If you have a sizing question for a wetsuit, give us a call toll free 1-866-573-0702 , Chat Live with us or use our Ask a Question feature. Make sure you have your measurements handy. We will need your height, weight, chest, waist and hip measurements. Our friendly experts are happy to assist you in any way we can.

Refunds, Returns and Exchange Policies
1. You may return your product for a refund or exchange within 15 days of your purchase. All products must be unused and received in new condition to be accepted for exchange or return. Customer is responsible for all shipping charges that result from an exchange or return. We pride ourselves in getting your size right the first time so please feel free to call us for a size request, we are here to assist you.
form
2. It is easy, Download our Return/Exchange form. Carefully fold your wetsuit and return in the original packaging. Wetsuits should not be folded along the length of the suit as this will result in a crease in the neoprene chest plate. Please follow the folding instructions on the return form. Call 415-839-6066 with any questions about your exchange or refund, we are happy to assist you.

3. Please address your package to our Address:
Pleasure Sports
2774 N. Harbor City Blvd, Suite B
Melbourne, FL 32935

BEST PRICE GUARANTEE
We are committed to bringing you quality products at an unbeatable price.
If you find a lower price for a product that we sell - just let us know! We will do eveything possible to match or beat the price that you find. You can contact us now by using this easy to use our Ask a Question Form. Follow the instruction on the form or give us a call: Toll Free 1-866-573-0702. We are happy to answer your questions.

Secure Shopping
Pleasure Sports us powered by Yahoo Store - guaranteeing you a safe and secure 128 bit encrypted shopping experience.

No Tax Collected Outside of Florida
Sales tax is collected for orders shipped in Florida only.



Pleasure Sports Copyright © 2008-2009 Active Wetsuits, LLC. All rights reserved. Address: 2774 N Harbor City Blvd, Melbourne, FL
Order by Phone, Toll Free: 866-573-0702